Old Spice Overkill by Kevin Dwinnell

Enough with the endless coverage of the Old Spice viral videos.  Marketing is a simple game – you break through the clutter, you build awareness, you make a sale.  Just like baseball is a simple game – you hit the ball, you catch the ball, you throw the ball.

There’s been so much attention given to the success of the campaign, it seems like nobody believed this Internet marketing thing really works.  It does and it’s a solid part of the overall marketing plan.  Just as the description of marketing and baseball above grossly simplify the games, credit should be given to P&G for the overall execution of the Old Spice campaign.  It’s been hard to miss Old Spice lately, whether its online videos, coupons or in-store promotions.  They had an abundance of presence, not a single good tool.  That presence helped break through the clutter and ultimately drive sales.

This is just another example of a well executed marketing plan.  We’re in the midst of relaunching the Huffington Post browser themes.  HuffPost isn’t successful because it rolls out one cool tool for their community.  HuffPost is aggressively building its content, Arianna is everywhere, and they continue to offer community tools like their interactive browser theme.  It’s an ongoing promotional and growth campaign that keeps gathering attention for them.

The same can be seen with The Daily Beast.  It’s another good news site with their own interactive browser theme.  Yet, you’ll also find Tina Brown across the media, whether it’s on Good Morning America or NPR, representing the Daily Beast and its excellent editorial staff.  You can find an example of her brand building for The Daily Beast as well as a list of excellent reads at her Must Reads at NPR.

It’s this hustle on multiple fronts that pays off.  Kudos to the Old Spice marketing team for a big hit.  A nice work across the board to build that success.

Posted in Commentary | Tags: browser theme, business, Daily Beast, Good Morning America, Huffington Post, interactive browser theme, marketing, Marketing and Advertising, Old Spice, Tina Brown | No Comments »

Product Extension for Growing Your Business by Kevin Dwinnell

The background

To get to the point about product extension, I have to set the groundwork, so bear with me a moment. Brand Thunder’s core business is helping brands talk to their online consumer through our interactive browser themes. It’s an affinity marketing tool where we leverage the powerful connection an audience has to a particular brand.

That connection was vital in helping us solve part of the distribution puzzle. Most online businesses need to drive an audience to your product. If you require the download and installation of software like we do, that’s an additional hurdle. Affinity to a brand can help overcome that.

For any business looking to grow, it considers natural extension to its product lines and for us that direction was to look beyond the brand affinity and see what else fit.

When to Extend

The idea originated when we were analyzing user adoption and the sales cycle. We were seeing great market response from end users with each product launch bringing a spike of new users. There was also great response from our business development efforts as well, but getting an executed agreement always seemed to take longer than a young company would like. Those two were the pain points we were trying to eliminate – shorten the time to market for new releases.

Solving for X

Brand affinity helped build our business, but affinity isn’t related to brands. Since our early success was with sports teams, it made sense to look to more broad offerings in the same category. Naturally, we went for the general fans of baseball, football and basketball. Then we branched into holidays. What both categories did was provide us with themes that had strong following plus a high rate of search and discovery. We knew these topic would be sought out and balance the distribution we were losing from not having a supporting brand.

This decision to create a product extension has been a good one for us, and we continue to build out the offering to this date. This week we just released the Pro Wrestling theme, Golf theme and the recently released Movie Premiere theme. All combine the solid visual elements of our product with the interactive components that keep them engaging over the long term. They are also evergreen in their popularity with their audiences, which gives each a great deal of promise.

These topical themes have been a big win for us. What product extensions have worked for you?

Posted in Commentary | Tags: Affinity, affinity marketing, browser theme, business, Consumer, marketing, Marketing and Advertising, Relationship Marketing | No Comments »

The Marketing Struggles of Prolonged Consumer Attention by Kevin Dwinnell

Marketing can be a lot like the singles bar — the 15 and 30-second shot, the photo shoot for the magazine spread, the flash banner. It’s all the equivalent of “the look,” “the line” or, in my case, the spilled drink. It’s about attention getting and breaking through the clutter. Despite the splintering of consumer’s attention, brilliant creative can still capture attention.

Unfortunately, marketing is more frequently being asked to do more than create the introduction. It’s being asked to go along on the first date, hang out with friends and commit to the long-term. Marketers can’t just rely on that air-brushed image to do all the work. (If I’m not clear, seek out Cyrano De Bergerac or Steve Martin’s “Roxanne” for clarification.)

Marketers have to show more depth, be interesting and generally be something you want to spend time with. When you’re with that consumer over extended periods of time, you’re going to see the less-than-glamorous looks, the things you wish never got said — you’re going to be in a relationship.

Brand Thunder’s Booms! are in the long-form of marketing since we create a persistent presence between a brand and their online consumer. Here’s what we see working around the web:

News Feeds

You’re giving fans the news as it happens. It’s like calling your friend so you can share.

Twitter

This is a great product to use and great content for your site or application. But it goes beyond the instant updates, it’s about allowing personalities to emerge and represent your brand. They will be their own brands (@THE_REAL_SHAQ) helping their affiliated brand (Cavaliers). They will be people that emerge and positively affect your brand (@ComcastCares). Though you’ll undoubtedly see the occasional slip up.

Images

Photos and videos are an easy way to let your fans keep up with current activity and catch up on what they may have missed. By offering this content, you let them know you wish they could have been there.

Commerce

Seriously. You’re fans want your stuff, so make it easy for them. Better yet, make it valuable. Our sports clients are letting fans know about available tickets, especially during high-demand periods like playoffs, to great results.

We are big advocates of the open flow of information back to your fans. It’s not always going to be pretty or perfect, but it’s going to be interesting and it’s going to build mutual respect. And mutual respect is vital for any relationship — marketing or otherwise.

Posted in Commentary | Tags: advertising, brand, brand thunder, Brand Thunder Boom, Branded Browser, custom browser, marketing, Marketing and Advertising | No Comments »

Can Attendance = Presence at a Trade Show? BT Heading SXSW by Kevin Dwinnell

Like any start up, we need to be cash conscious but sometimes separating the “wants” from the “needs” is not easy. We really want to be at SXSW. But in terms of it reaching the audience who buys our service (the brand marketer needing a branded browser), we don’t know if it’s the right show so we don’t know if it’s a need.

Outlined here is our strategy and thoughts for the show.

1. We’re not buying ads at the show.

This is a marketing spend that may help with awareness but, most likely, won’t drive a sale on its own.

2. We didn’t get a booth at the show.

This is a calculated risk. It’s a big cost driver, but gives the personal connection with a prospect that can deepen the interest and really get close to a deal.

3. We’re sending one of the team to attend.

Here’s the big leap of faith and why we’re doing it.

• We have talent in Austin. Michael Kaply, our lead developer, lives in Austin. But proximity isn’t the real value. Mike is one of those rare talents who is not only an amazing and accomplished coder, but he’s aware and articulate about the needs of the business person – and he’s an extrovert. If you’re going to put this task on the shoulders of one person, he’s the guy. (No, I did not give Mike a chance to edit this blog before publishing.)
• Much of the pre-show preparation is the same. Regardless of how we’re attending (booth or just a body), we want to go into the show with a set of pre-scheduled meetings. We’re contacting our partners and prospects, finding out who will be attending and arranging times to meet.
• The networking in the off hours is half the value of the show. It’s amazing how beneficial talking to the person next to you in a line can be, and if you actually get quality time at an after-hours event, even more so. We’ll find out how high our “half-the-value” estimate is.
• The high-quality leads of people seeking us out at the booth will be partially offset by the value of extended interactions at the networking events.

We’ll naturally discuss the results here. But, we’d really like you to meet Mike there and learn how Brand Thunder can help you engage your audience. So, if your headed to SXSW, drop us a line at our Contact page and we’ll arrange a time to meet.

Posted in Commentary | Tags: brand, brand thunder, Branded Browser, custom browser, Marketing and Advertising, South by Southwest, start-up, sxsw, trade show | No Comments »

Red States and Blue States – Get the Most from the Contrasting Views of Business and Development by Kevin Dwinnell

We just went through a period of disagreement here at Brand Thunder – the classic and clashing viewpoints of the suits and the geeks. I think it ended well, but if this is my last post due to a malicious crashing of my computer, I’ll reconsider.

When your business is evolving this rapidly and timeframes are perpetually short, it’s already an intense environment. Mix in a bunch of strong personalities on a hot topic and you’re bound to have differences of opinion. Ideally, it’s during these times that a fledgling idea can be sculpted into something meaningful. Or, the process can disintegrate and lead to a lot of hurt feelings.

How do you get one result instead of the other? And how do you foster the type of discussion that is challenging, but creates the better end result? We asked the Brand Thunder corporate counselor and received the following advice:

Revisit Covey’s Seven Habits – #5 – Seek first to understand, then to be understood.

This concept has been well known to business people for years, but now, much research has validated its power. It’s the crucial technique that will enhance your team’s functioning. (And by the way, it’s not just for the business setting—it’s a great tool in any relationship.)

If the concept is a little too vague, here are some specific recommendations to follow when you find yourself in a group with differences of opinion:

1. Give each side uninterrupted time to define their position.
2. Before the other side speaks, reiterate what the first party said to confirm it’s understood – and ask if it’s correct “What I hear you saying is…”
3. It may help to whiteboard it. Bulleting the key ideas and positions on a topic. provides a visual reminder of the discussion and viewpoints.
4. Then move on to collaboration or decision-making.

Keep in mind, understanding does not equal agreement. Nor does understanding mean there will be a change in course or decision. What it does mean is that each side will know they had a chance to have their opinion expressed and understood. Everyone wants to feel that their opinion matters to others.

In the end, you’ll not only have a functional team. You’ll have a better one.

Posted in Commentary | Tags: brand thunder, Branded Browser, business, custom browser, Marketing and Advertising, Relationships, Seven Habits of Highly Effective People | No Comments »